www.customervaluegroup.com Credit and Collections Managers should not be spending time behind computer screens designing reports or trying to analyse data. The tools should already be in place to present this data automatically. Below are the Credit and Collections Team Management "Big 5" that are provided automatically. 1) Reporting. With a Management Dashboards and reporting suite, you can monitor your team's performance simply with the click of a button. 2) Performance Targeting and Tracking. This allows you to set targets for your teams, such as cash targets, DBO, DSO, %age Overdue or %age activities resolved within SLA. 3) Segmentation of the customer base by key criteria such as customer type, size, payment performance, risk level or payment methods. Many of these segmentation models are provided as out-of-the-box preconfigured templates. You can take these templates and customise them for your business or scenario. It's for this reason that our implementation timeframe is rapid compared to other software vendors. 4) Credit Management. Understand your Expected Loss, Probability of Default, Expected Exposure and Loss given Default. 5) Applying workflows and policies according to your segments.
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